Privacy Policy

Last updated: 02/11/2026

This policy explains how Connall Charlton Films collects and uses personal information when you visit www.connallcharltonfilms.com or contact us.

Who is responsible for your information?

Connall Charlton, operating under the name Connall Charlton Films, is the controller responsible for personal information collected through this website.

Email: connall@charltonfilms.com

Information we collect

When you complete the contact form or email us, we collect the information you provide. This may include your name, email address, telephone number and details of your enquiry or proposed project.

Contact form submissions are delivered to our professional email inbox.

Squarespace, our website provider, also processes technical information needed to operate and protect the website. This may include your IP address, browser and device information, pages visited and the time of your visit.

Please avoid submitting sensitive personal information unless it is necessary for your enquiry.

We do not accept payments or collect payment card details through this website.

Why we use your information?

We use your information to respond to enquiries, discuss potential projects, prepare quotations and maintain relevant correspondence.

Our lawful basis for handling enquiries about commissioning our services is taking steps towards a contract at your request. For other correspondence and website security, we rely on our legitimate interests in responding to enquiries and operating our business and website, where those interests do not override your rights.

Where we must retain or disclose information to comply with the law, our lawful basis is legal obligation. Where consent is required for optional cookies, we rely on your consent.

Who has access to your information?

We do not sell personal information.

We use Squarespace to host our website and process contact form submissions, and GMail to receive and store email correspondence. These providers process information as necessary to provide their services and may use other providers to support those services.

We do not otherwise share your information unless required by law or where necessary to establish, exercise or defend legal claims.

For information about Squarespace’s handling of personal information, see its Privacy Policy.

How long we keep your information

For enquiries that do not lead to a project, we retain correspondence for 12 months after our last meaningful contact, then delete it.

Where an enquiry leads to a project, we retain relevant information for as long as necessary to manage our working relationship and meet applicable legal, accounting and recordkeeping requirements.

Cookies

Our website is hosted by Squarespace, which uses cookies and similar technologies to support website functionality and security.

Where optional cookies require your consent, they will only be used with your consent.

You can also control cookies through your browser settings. Disabling certain cookies may affect website functionality.

For further information, see the cookies Squarespace uses.

Protecting your information

We take reasonable and appropriate measures to protect personal information from unauthorised access, loss or misuse. No online service can guarantee complete security.

Your rights

Depending on the applicable law and circumstances, you may have the right to access, correct or delete your personal information, restrict or object to its use, or receive certain information in a portable format.

Where processing relies on consent, you may withdraw that consent at any time. This does not affect processing carried out before withdrawal.

To exercise your rights, contact connall@charltonfilms.com. We may need to verify your identity before responding.

You may also complain to a relevant data protection authority. In the UK, this is the Information Commissioner’s Office. In Hungary, this is the Hungarian National Authority for Data Protection and Freedom of Information. In the European Economic Area, you may also contact the authority where you live, work or believe an infringement occurred.

Changes to this policy

We may update this policy when our practices or legal requirements change. The latest version will appear on this page with the updated date.

Contact

For questions about this policy or your personal information, email connall@charltonfilms.com.